Tips for Finding the Best Local Computer Repair Technician
Ever feel like computers are taking over? Computers are found in automotive control systems, phones, even some appliances are now computerized. One day, computers may even be embedded within humans!
When they are working well, computers are an essential part of everyday life, but when they malfunction, what an inconvenience, possibly even a liability if you use them regularly in your business or at work.
When to Find a Computer Technician?
The ideal time to begin developing a working relationship with a computer repair technician is now, while your computer is running well, not later when it is acting up. If you wait until problems arise and time is of the essence, you may be forced to accept help from the first technician available, not necessarily the best or most qualified.
How to Find a Computer Technician?
Word of Mouth:
The best way to find a computer technician is through word of mouth. Friends, family, co-workers, etc, likely have needed computer help. Who did they use? Were they satisfied? Start here. If several acquaintances offer suggestions, try to feel them out and find out what they liked, if the tech went above and beyond in their opinion.
Search engines, online directories, business rating websites, the local chamber of commerce website all likely list computer service providers. Let’s cover the first one.
How to Use Search Engines to Find a Potential Local Computer Repair Technicians:
Using search engines is easy!
In the search box, type “computer repair” plus the town and state that you live in. For example, I live in Sacramento, CA, so I would type “computer repair sacramento ca”. Notice that the town and state are lowercase, which works just fine when using a search engine.
When using the above search criteria, a leading search engine returned between 1 and 2 million results, wow! No one is going to sort through all those results, and the best part of using an online search engine is that we don’t have to. No, we let the search engine do all the work!
Typically, the search engine uses a ranking system to put the most useful or popular pages at the top of the search results or on the front page; therefore, when we search for a specific phrase, there is a good chance a result we can use is on the first results page.
How to Sort Out the Best of the Best:
Although the search engine just narrowed our search from more than one million down to about 10 or 15, we still need to narrow the result down to just one.
This is where the online directories or review sites can help.
This time, use the search engine to search the repair technician or companies name, plus the word “reviews”. This may provided a list of reviews by past business clients, etc. Also, you can look at the technician’s website for a testimonials page. Ratings and reviews help to give you an idea of their business practices and how much they care about their customers.
While you are on their site, try to determine if they offer a full range of computer repair services. Some tech’s specialize only on PC, others only on MAC / Apple computers. Some specialize in a particular field such as laptop repair, virus removal, custom web design, or remote pc support. By selecting a company offering a full range of services, you will only have to go through this process once, not every time you need help something different.
Did you notice any advertisements on their website? Flashing banners, etc. If so, keep looking. Adverts and flashing banners indicate that they are trying to make money through website referrals. When you choose a computer technician, don’t choose one who does computer repair as a side job, you want one who is dedicated to it as their main business.
Computer Repair Technician Credentials:
So you have found a great website featuring a company that offers the services you need, what now?
The final step is to look for the “about” page. The about page should list how long the company has been in business, certifications the company or company technicians carry, and a little company background. This should help you learn more about the company, their mission statement, motto, or objective. Does it make you feel comfortable? Do you still want to do business with them?
Simply put, get to know the company well before calling a stranger into your home. Is the company address, phone number, etc readily listed? Are photographs of the owners and employees displayed? Would you feel comfortable welcoming them into your home?
Finally, call and speak with them. Do you feel treated with respect and dignity?
These tips should help you find good local computer repair help.